Remote access help / advice

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about twice month, have need meet "away" macpro. i've got core2duo 17" mbp needed remotely. however, need able have access hard drive on mp pull files.

i've tried "back mac" , works perfectly... in house. @ remote location, nothing.

in similar situation have solution use? thanks!
 

i use teamviewer, free personal use , works windows, mac os x, linux, ubuntu, iphone, ipad, etc. it's secure , quite simple set , use (no messing around ports), comes in handy if providing remote support aren't computer literate. can talk them through setup on end , connected them in less minute.
 


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