Contacted Applecare today. My headphones are broken


my iphone headphones got iphone 4s broken.

anyway, called applecare , said ship me new ones. said had add 30$ holding fee or shipping. conversation kinda went fast , forgot tell if ill charged shipping.

charged shipping? still have valid applecare id.

appreciated.
 

the credit card information gathered in event of non-return or evaluation of mishandling/misuse. have number of days within must return apple original headphones box , return shipping label, @ point it'll examined , screen accidental damage. if ok, authorization amount marked not bill.
 


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