2012 MBP 13" shutting down problem

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it happened 2 times now, when shut down, white/grayish screen cursor, , nothing happens after that, causing this, how fix? got latest updates btw.
 

my sister had similar problem bit more severe. drive dying, may want check see if it's failing. leave off hour reboot, see if changes.

if not, check activity monitor abnormal.

if there isn't anything, make sure close applications when shutting down , see if helps.
 


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